Our senses are imperfect, therefore we cannot manufacture knowledge. We have to receive knowledge from the authority. Just like we receive knowledge from our father, mother, "This is this." The child learns, "This is lamp." The father tells, "My dear boy, this is called lamp," and the boy understands, "This is lamp." The mother says: "My dear boy, this is your father," and the boy accepts, "This is my father." He doesn't make any research "Who is my father?" because mother is the authority.
Similarly, perfect knowledge is from the authority. Perfect knowledge is not by speculation. Speculation . . . how much speculation you can do? What is the worth of your speculation? Because you are imperfect. Your senses are imperfect. You have got cheating within your heart; you commit mistake, you are illusioned. So how you can give perfect knowledge? This is our tendency. Nobody will say that, "I am fool number one." Everyone will say that, "I am very much learned," although he is fool number one. This is cheating.
(break) So this cheating propensity is there in everyone—even
(break) or any other dealing, even within husband and wife. The husband thinking, "Oh, I have bluffed my wife in this way," and the wife is thinking, "Oh, I have bluffed my husband in this way." So the cheating process is there in me, in you, everywhere, because we are imperfect. Therefore it is not possible to get perfect knowledge from an imperfect man. We receive, therefore, knowledge from Kṛṣṇa, who is neither imperfect nor a man. He is the Supreme Personality of Godhead. That is the process.
So Mahārāja Parīkṣit is asking from the authority how these persons who are suffering in the hellish condition of life can be reclaimed.