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Customer (Conversations)

Conversations and Morning Walks

1968 Conversations and Morning Walks

Morning Walk at Stow Lake -- March 27, 1968, San Francisco:

Prabhupāda: This is lack of Kṛṣṇa consciousness. Therefore Kṛṣṇa consciousness education is greatly needed for human society. Do you follow, Guru dāsa?

Guru dāsa: Yes.

Prabhupāda: So you have to convince people like that, that it is not a sentimental institution. We are teaching the thing which is very absolutely needed for the human society. As soon as one becomes Kṛṣṇa conscious, his personal questions and problems are solved. And if others adopt the same principle, then social-political questions are also solved. So we have to teach. They will say it is not practical. Why not practical? No, anything is not, not practical. There are so many scientific... You discovered. Just like this tape recorder. This is advantageous to the human society. But it is not practical that everyone will have a nice tape recorder. That is not practical. But when you go to manufacture, say the discoverer, "Oh, that it is not practical; therefore it should not be manufactured." Similarly, Kṛṣṇa consciousness may not be practical for all, but that does not mean it should not be preached. The customer will take. Just like this tape recorder, one has got money, you have purchased, taking advantage. Similarly, there are many pious persons who can take Kṛṣṇa consciousness. Just like you have taken. You are not ordinary common men. There must have been some pious activities in your past lives. Therefore you have taken to this Kṛṣṇa consciousness seriously.

1969 Conversations and Morning Walks

Room Conversation -- May 10, 1969, Columbus, Ohio:

Prabhupāda: So the Kṛṣṇa consciousness so easily being distributed, but they are so unfortunate, they cannot accept. Just see. And you give them bluff, you cheat them—they will, "Ah, yes, welcome. Yes." They'll welcome it. And cheaters are always ready: "Oh, there are so many customers for being cheated. Let me take advantage of it." So my Guru Mahārāja used to say, "This world is the society of cheaters and cheated." The members are somebody are cheating, and somebody are cheated. The association of cheaters and cheated. So we want to save them from this society of cheaters and cheated.

Discussion with BTG Staff -- December 24, 1969, Boston:

Satsvarūpa: More reading material. More reading material. The customer gets more for his money.

Prabhupāda: That's all right. We should be businessmen. They should get less for their money. (laughter) We are to please Kṛṣṇa, not our customers. So if we are not increasing the price, then why should we increase the pages? Either we print in our own press or Japan, there is extra labor, extra energy. But we are not getting extra money. So there is no need.

1970 Conversations and Morning Walks

Room Conversation -- December 12, 1970, Indore:

Prabhupāda: Self-preservation. So self-preservation... They do not know what is self-preservation. That is another ignorance. They consider this body as the self. Their self-preservation means to keep this body. And that is also not possible. If you do not follow regulative principles, it is not possible to keep your body in good condition. That is also not possible. Those who do not follow the regulative principles, mostly they are diseased, some kind. We find in the medical, modern medical shop the customers are educated people. Mass of people, they are not customers in the medical shop. You'll find it. They are not so much diseased. In every gentleman's house, modern, you'll find so many bottles of medicine. But you won't find such medical bottles in any house of less educated persons. They are not so diseased. So this is one of the items. If you want to advance in spiritual life you must follow the regulative principles to rectify your mistakes in the past life and this present life.

1971 Conversations and Morning Walks

Interview -- July 29, 1971, Gainesville:

Prabhupāda: But you cannot, when you sell diamonds, you cannot expect everyone will purchase. There must be bona fide customer for diamond. You cannot expect diamond is sold among mass of people. You cannot expect it.

Room Conversation -- London, August 10, 1971:

Mr. Arnold: See, I went to the Midland Bank, to various departments, and I found out almost to within a penny what exactly what it would raise. Of course, some of the people that put in the bids it happened were Midland Bank customers. I know I shouldn't have done it, but I did it, and I...

Prabhupāda: The bank was prepared to finance it, and he missed that opportunity?

Conversation with Journalists -- August 18, 1971, London:

Prabhupāda: Well, large number... Large number... When you speak of something good, you cannot expect many. Just like if you want to sell diamond, you cannot expect that the whole population of England will purchase it. When there is question of diamond, the customer also must be very rich. Similarly, to understand God is not so difficult, or, easy job. Only the fortunate, pious, nice people can understand God. Not ordinary...

1972 Conversations and Morning Walks

Talk with Bob Cohen -- February 27-29, 1972, Mayapura:

Indian man: Certainly.

Prabhupāda: Yes. Just like sometimes they advertise: "Our customers are our master." Is it not? Sometimes advertise. So this is business, but it is a flowery language only that "Our customers are our masters." Because nobody is a qualified customer unless he pays. Hmm? But service is not like that. Service, Caitanya Mahāprabhu said, āśliṣya vā pāda-ratāṁ pinaṣṭu mām (CC Antya 20.47), "Oh, You do whatever You like; still, You are my worshipable Lord." That is service. "I don't ask any return from You." That is service. When you expect some return that is business. (pause) Very nice road.

Room Conversation -- April 18, 1972, Hong Kong:

Prabhupāda: Because the United States, they are our best customer. A businessman goes to a place... Just like you have come here. Why you have come here? Wherever there is best possibility of doing your business, there you must go. I went to United States because I know these people are not poverty-stricken. And our Indian people, they are now, they have been trained to think like that—they are poverty-stricken. Actually, they are not poverty-stricken, but the leaders have educated them that, "You are all poverty-stricken." This is India's position. So far I knew that it would not be successful in India. The government will not help. The public is educated in a different way.

Interview with the New York Times -- September 2, 1972, New Vrindaban:

Prabhupāda: Well, this is a very difficult job, naturally. We don't have a large number of followers. As soon as you try to sell a diamond, you cannot expect many customers. Nonetheless, a diamond is a diamond, even if there are no customers. The number of customers is not the test. The customer must pay the value of the item. In this society we propose that you give up illicit sex, meat-eating, intoxication and gambling. When people hear this, they go away saying, "Oh, Swamiji is very conservative." But I cannot become liberal and tell everybody, "Go ahead and do all nonsense and you can become God conscious." I cannot possibly recommend that.

Conversation with Bajaj and Bhusan -- September 11, 1972, Arlington, Texas, At Their Home:

Prabhupāda: Because he sells, I mean to say, confectionery made of pure ghee you'll find always hundreds of customers waiting. And there are many dalda ghee shop not so crowded. Some cheap men are going there. So anything you present pure, there will be automatic customer. And that is being proved. We are presenting Kṛṣṇa as He is, and He is being accepted everywhere, all over the world. But as soon as you make adulteration Kṛṣṇa, manufacture your concoction—"Kṛṣṇa means this, Kurukṣetra means this," all nonsense talk—immediately lost. Why should we do that, adulteration? There is no business adulterating. So many scholars, so many swamis, they have simply presented adulterated. Just like even Mahatma Gandhi says, "The Kurukṣetra means this body."

Conversation with Bajaj and Bhusan -- September 11, 1972, Arlington, Texas, At Their Home:

Prabhupāda: That is another question. Don't bring controversial. If you have got Kṛṣṇa, what is the use of Ramakrishna? When you have got Kṛṣṇa original, why should you go to Ramakrishna? A shopkeeper says, "This is the same medicine, sir, but it is very cheap." But a real customer says, "No, I want the original. I don't want this imitation. Give me the original." Accepting Ramakrishna as incarnation, so why shall I go to incarnation when I have got Kṛṣṇa?

Room Conversation -- October 27, 1972, Vrndavana:

Prabhupāda: At every āratik in early morning, at least 150 men. Even though I am not present, by system, by kīrtana, dancing, offering Deity worship nicely (indistinct). So we have to maintain the standard very strictly. Otherwise it will again become Rādhā-Dāmodara temple and Bharatpur Mahārāja (indistinct). You will have to find out some customer to sell it. What is the use of starting temple if you do not do it properly? Why should you waste your energy? Better travel and preach. Don't take the risk of starting big, big temple. As soon as the energy is gone, there will be trouble. That Govindajī's temple, that man lost everything because he was cheating.

1973 Conversations and Morning Walks

Room Conversation -- February 27, 1973, Jakarta:

Prabhupāda: Now the church authority, desiring that the somebody, he's imagining (indistinct), he's imagining that this is such a nice church so our... Government has sent somebody to take this church, he's thinking Americans may take... No, why Americans will be interested to take the church, as it is... But he's thinking... That means he wants to dismantle the church. But church now will not allow. He's finding out some customer who will take the church (indistinct). So their headquarter land is very valuable. So if the land is vacated, then you may have a little church and other land he can utilize for himself. That is his proposition.

Morning Walk -- April 27, 1973, Los Angeles:

Prabhupāda: So why don't you invent this "New food"? New aerated water, manufactured from urine. Advertise. You'll get more customer. Māyā will give him intelligence to waste his time.

Brahmānanda: Chewing the chewed.

Prabhupāda: That's all. Instead of saving time for Kṛṣṇa consciousness, māyā will give him intelligence how to waste time. This is māyā. Human life is so valuable that one second of this life should not be wasted. But these people are simply prescribing how to waste time. Śrama eva hi kevalam (SB 1.2.8).

1974 Conversations and Morning Walks

Morning Walk -- January 10, 1974, Los Angeles:

Yaśomatīnandana: She is writer, I think.

Prabhupāda: Yes. She is very educated. Now, her husband made very great attempt for publishing book, but there is no sufficient customer. Now the press is going to be sold, and nobody customer. That is letter-setting press. Now it is obsolete. So they were perplexed. She wanted that I shall purchase. And what shall I do with this press? Letter setting is now abolished. That is not good job now. There must be litho press or, what is called, offset. Yes.

Morning Walk -- January 12, 1974, Los Angeles:

Prabhupāda: They agree. Then automatically, slaughterhouse will be closed. If there is no customer for meat, then slaughterhouse will be closed. Just like Gandhi started this movement, non-cooperation, "Don't cooperate with the British government." That was his... Because the Britishers were ruling India with the cooperation of the Indians. Otherwise, how they could rule? The soldiers were Indian, the police were Indian, the secretariat, office, clerks, they were Indians—all Indians. But they manufactured in such a way that they were cooperating. So Gandhi took the route that "You non-cooperate; then the Britishers will automatically go away."

Room Conversation -- February 13, 1974, Vrndavana:

Dr. Kapoor: Hm, yes.

Prabhupāda: Yes, they demand it. In every center it is going on very nicely. Then we have many customer requested the enlarged edition. So, so everything is ready. Now this controversy, whether MacMillan will publish or we shall publish.

Morning Walk -- April 2, 1974, Bombay:

Dr. Patel: You were all the time in Allahabad. You must be knowing them from very close part.

Prabhupāda: No, he was my customer. I used to go to his home. And he was coming to my shop. Yes. He was my customer. When 1928 congress was there, I sent him one letter that "I want to become a delegate and go there." So immediately, "Yes, you come." So I went to Calcutta and I told his secretary that "Panditji has told me like this." "Yes, take this ticket." Yes. I became... So I was criticizing my friend because the delegate fee is one rupee and the reception committee fee at that time was twenty-five rupees. And still, they were in the last seat.

Morning Walk -- April 2, 1974, Bombay:

Prabhupāda: Front seat, yes. So I was criticizing my friends in Calcutta that you have paid twenty-five rupees, you have got last seat. I have paid one rupee, I have first seat. We were very thickly... Not very thickly, but as customer... Do you know? I shall tell one incident. One day Jawaharlal Nehru came and he asked me, "Give me prophylactic hair brush." So I told, "Panditji, we are selling prophylactic tube brush and we do not know that there is prophylactic hair brush." "No, you do not know. You get it for me. I want it." So I got it from Bombay, here, and supplied him.

Morning Walk -- April 14, 1974, Bombay:

Prabhupāda: ...yuktāhāra. Not to eat more, not to eat less. That is required. (break) ...when I was alone in Baroda, I was making my customers for Back to Godhead. So I entered one gentleman's house and from the porch he was, "Don't come! Don't come! Don't come!" (laughs) Immediately.

Morning Walk -- April 17, 1974, Bombay:

Girirāja: I read the... Shall I read it now?

Prabhupāda: Yes, so that others may hear. (break) ...you simply present the card anywhere—you get things. You don't require to pay. Then your bills will be paid by the bank. This is the system. (break) ...Bank of American card, in any American, bank of America, I can get one hundred to five hundred dollars immediately. I have got that card. (break) ...the respectable customers... Yes. (break) ...money, then you can squander it, and that is the idea. And you more spend money; then they manufacture consumer goods. That is the policy. (break) ...ṣad says, tena tyaktena bhuñjīthā: (ISO 1) "Don't use anything more than what is allotted to you." That's all.

Morning Walk -- April 20, 1974, Hyderabad:

Prabhupāda: I can understand that he is not very favorable. But still, you said that we hate Hindi. You have said like that. Don't say like that because there may be one... Because preaching means we have to preach amongst the rascals but you do not become rascal. He may be... (break) "...Who will read Hindi? You do not... Who will read Hindi? You can read Hindi, that's all. But who will read outside Hindi? Therefore, Guru Mahārāja..." This should have been the reply. "If there is good customers for Hindi reading, then we can write Hindi books. But nobody will read Hindi." That should have been the reply. Therefore we write in English. "Why Jawaharlal Nehru read his books in English? Why Dr. Radhakrishnan writes his books in English? He has not written a single book in Hindi.

Morning Walk -- April 22, 1974, Hyderabad:

Satsvarūpa: The other important point is that we love God not for getting some reward. You say that the other important thing is that this person claims to be pious, but he approaches God for material reward.

Prabhupāda: Yes, that is business. That is not love. I go to somebody and flatter him to get something. Just like a shopkeeper does also like that. He flatters the customers in so many ways to sell goods so that he can make some profit. So there is no question of love.

Morning Walk at Villa Borghese -- May 25, 1974, Rome:

Prabhupāda: That's all. Because I did not earn this money, I have printed. I am prepared to twenty rupees. So he says, "Why shall I pay ten rupees? I must wait for the customer, for twenty rupees, and hoard it." Even there is sufficient stock, he will not sell. Therefore the other man, who is honest, he is suffering. This is going on. So to stop this inflation, the government must stop this paper currency. Then the inflation... There will be no more inflation. But that they will not do. They want to cheat people. "In God I trust. Take this paper and you be satisfied that you have got thousand dollars." That's all. This cheating is going on. Why should you pay me paper? Give me real dollar, in gold.

1975 Conversations and Morning Walks

Morning Walk Through the BBT Warehouse -- February 10, 1975, Los Angeles:

Prabhupāda: I was doing when I was Dr. Bose's manager. Any inquiry coming from outside, I must continue correspondence with him unless he becomes a customer.

Rāmeśvara: Unless he becomes a customer.

Prabhupāda: Yes. That I was doing.

Morning Walk -- April 3, 1975, Mayapur:

Prabhupāda: All these people are engaged in manufacturing, and nobody is manu..., er, growing food. Therefore the price of food grain is rising. Suppose I am growing food, and you are not growing, so you have to purchase from me. I'll ask, "You have to pay this price." And you have to pay. And if you grow your own food, there is no such question. The simple economic problem, solution, this rascal cannot take. If you grow your own food, I grow my own, then who is going to purchase? The price will be reduced automatically. If you have no customer, then you have to reduce your price. But they do not understand even the simple thing that "God has given us enough land to produce food grain, and we must eat." They do not understand this. And still, they are scientist, philosopher, politician. Just see. That is the difficulty. All rascals, fools, they are leading the whole human society.

Morning Walk -- April 3, 1975, Mayapur:

Prabhupāda: "So then pay more money. Come on. You have earned money and give me. I shall give you food. And whatever I shall ask, you have to pay." This simple thing, more demand-price is more. Then why do you gripe, "Oh, everything is price growing, price growing." Why it will not? If I have got food, and you have to purchase, and I have got so many customers, I must increase. That is economic theory: more demand—the price is increased. And then you say, "There are so many problems. We have to solve first." But you have created this problem, rascal. And you shall must suffer. You have infected some disease. Now you must suffer. It is like say, kāraṇaṁ guṇa-saṅgo 'sya (BG 13.22). The reason is that you have infected some quality of the modes of nature and you must suffer for that. How you can deny it? If you have infected some disease like cholera, smallpox, and when you are suffering, how you can blaim? You have infected. You must suffer. Nature's law is so strict that as soon as you infect a particular type of quality of nature—there are so many—you must suffer for that, or so-called enjoy.

Morning Walk -- May 14, 1975, Perth:

Prabhupāda: That is his ignorance. They will say it is primitive. That is the only solution. According to the Vedic system, you cannot use anything which you cannot produce. Suppose this we are using, but according the Vedic system we should not use it because I cannot produce it. Then the whole solution is there. Nobody will manufacture this because there will be no customer. If I refuse this use of this machine, thinking that "I cannot produce it; I should not use it," then where is the customer? The so-called industry will automatically stop, and he has to go to the village outlying.

Press Conference -- October 2, 1975, Mauritius:

Prabhupāda: Anyone who has taken birth in India as human being, he should first of all make his life perfect and... (break) ...no customer is coming, we go to sell our books. Yes.

Room Conversation -- October 5, 1975, Mauritius:

Prabhupāda: They should be trained up, more people. Just like I went alone in Europe and America. So I have trained them. So it will depend on your training power, the more people will be attracted. If you advertise, "Come here," and if you have no power to attract them, then it will not be... You must be attractive to bring them. And that is spiritual attraction. You must behave yourself nicely. Then people will come. If you become purified, then naturally they will come. Just like if you prepare nice preparation with pure ghee, customers will be naturally attracted and they will pay and purchase. And if you prepare rubbish thing, one man may be cheated, but that will not be attraction for the general. Purity is required. That will attract. Paraṁ brahma paraṁ dhāma pavitraṁ paramaṁ bhavān (BG 10.12). One must be pure. Then he will be able to attract.

Room Conversation -- October 14, 1975, Johannesburg:

sPrabhupāda: It is not dogmatic. When I say, "Next February will be very nice season," it is not dogmatic. It is by experience. Last February or many other Februarys I have experienced. Therefore I say, "Next February will be like this." That is not cheating, neither dogmatic. That is experience. That example I gave many times, that a child asks from the father, "Father, what is this?" The father says, "My dear son, it is microphone. If you speak, it will be recorded." So I take it from my father this is microphone. So I may be child, but when I say, "It is microphone," that is correct because I have taken from the authority. If a child is asked, "What is this? Do you know?" if I say, "Yes, it is microphone," that is correct. And if he, the man, says, "How do you know it is microphone?" "My father said." Then he is correct. I may be disqualified as a child, but because I have taken the words from my qualified father, it is correct. That is our process. I don't claim that I am very big man, but we repeat only what we have heard from Kṛṣṇa. That's all. You may accept it, not accept. That is your business. Therefore I named it Kṛṣṇa consciousness. We are speaking simply what Kṛṣṇa has said, and we are presenting Bhagavad-gītā as it is. This is our business. Now, in the market so many things are being sold, not that everything has got all customers.

1976 Conversations and Morning Walks

Morning Walk -- January 2, 1976, Madras:

Prabhupāda: There is a story that a grocer's son was doing business, and when he was given a five-rupees' note, so he was giving four rupees. So the customer said, "Why you are giving me four rupees?" "No, I do not know what is the exchange." "No, it is six rupees." So "No, father will be angry." (laughter) Means he knows perfectly well what is five rupees, but he is innocent when he was giving four rupees. And when the customer wanted six rupees, he, "No, my father will be angry." (break) ...created a havoc by misinterpreting Bhagavad-gītā, all people. According to their wish, "Five-rupees note means four rupees," by imagination. They have created havoc all over the world.

Room Conversation With Radha-Damodara Sankirtana Party -- March 16, 1976, Mayapur:

Prabhupāda: You know, if Kṛṣṇa is virāḍ-rūpa, so big mouth, so big belly, that, whatever you give, that is not sufficient. So here we are spreading Kṛṣṇa's mouth very widespread. Here is the plan for Māyāpura temple. This is the.... This is only residential quarter. Real temple is not yet constructed. It will occupy 350 acres of land. So you are the pillars of this construction work. We are doing all your construction work on your contribution. So go on preaching and distributing books. If we get the.... We are.... Books are.... As your pushing on the sale is very nice, then the customers are also there. These are American Express? No, no.

Room Conversation With Radha-Damodara Sankirtana Party -- March 16, 1976, Mayapur:

Prabhupāda: Ācchā? Then why the American Express will remain if people will go there? Free service to the constituent, those who are customer.

Morning Walk -- March 19, 1976, Mayapura:

Prabhupāda: Everywhere, they.... So, so they're standing—no customer at two o'clock. It is very cold. So Vidyasagara will take compassion: "All right, you take two rupees. Go home. Sleep." And that is in Vidyasagara's life, compassionate to the prostitute. By giving her two rupees, will she change her profession? But this learned man, he thought like that, that "She is standing in the severe cold. All right, let me.... Let me.... Let me give her two rupees. Then go home. Don't take so much..." He's Vidyasagara. The vidyā-sāgara means "ocean of education." And Haridāsa Ṭhākura—a prostitute came for three nights and converted her to a devotee. That's it.

Room Conversation -- April 22, 1976, Melbourne:

Brian Singer: In numbers. Yeah. I think yes, but I don't know.

Prabhupāda: Yes. It must grow. If it is good, there must be customer. And if it is bad—it is cheating—there may be some customer for some time, then it will be finished. That is the test of reality and false thing. You can cheat persons with false things for some time, but if your commodity is right, the customer will increase. That's a fact. The more people will appreciate, "Oh, here is nice commodity. Purchase it..."

Interview with Professors O'Connell, Motilal and Shivaram -- June 18, 1976, Toronto:

Prabhupāda: There are many Christian church we have converted temple. They sell for want of customer. And we purchase, we increase customers. But customer of the same place. That is the beauty. These customers, they are not brought from India. But formerly they were not coming here, now they are coming in crowd. In Los Angeles we purchased.... You have been in Los Angeles? Now we have got a regular colony. About one dozen big, big houses. So that was a church. Nobody was coming, they sold it to us. Now it is always crowded. This church, they were not going to sell us.

Answers to a Questionnaire from Bhavan's Journal -- June 28, 1976, Vrndavana:

Prabhupāda: He's most dangerous. He's most dangerous. He is opportunist. He's finding out customer, something here... According to the customer he is giving something, as the customers will be pleased. So he is not guru. He's a servant. He wants to serve the so-called disciples so that he may be satisfied and pay him something. He's servant. He's not guru. Guru is the master. You cannot disobey guru. But if you become a servant, you want to please the disciple by flattering him to get his money, then you are not guru, you are servant. Just like a servant pleases the master. He's not guru. He's servant. So our position should be servant, yes, but servant of the Supreme.

Room Conversation -- June 29, 1976, New Vrindaban:

Hari-śauri: Maybe some time in the future this could happen when Kṛṣṇa consciousness becomes very powerful influence in the country, but unless we could actually close the slaughterhouse...

Prabhupāda: No, but now by imploring, we are requesting him that "You can take this cow and sell in your shop, butcher shop, you give us the skin. And you can tell the customer that it is as good, it is cheaper. So whatever money you get, that is your profit. You haven't got to invest anything."

'Life Comes From Life' Slideshow Discussions -- July 3, 1976, Washington, D.C.:

Svarūpa Dāmodara: Next point says, in the column of matter, it says it has temporary complex forms in association with life. On the other hand, life is immutable. From Bhagavad-gītā, it has neither beginning nor end. Now this is what actually we find when a living entity is in association with matter, now matter tends to the form, into definite specific forms. Like human body has a specific form, like that, other living entities have forms. But this is only due to in association with life.

Prabhupāda: Yes. As he desired, so he got a form. Karmaṇā daiva-netreṇa (SB 3.31.1). The form is offered by the Supreme Absolute Truth, as he desires. Just like the cloth has no form, but as the customer desires, the tailor gives a form suitable to his desire. Similarly, material world means we have got varieties. In the spiritual world also we have got varieties. Because we are originally of varieties of form, we are getting these varieties of body, being influenced by the modes of material nature. So I'm desiring that if I get such body, I can eat even stool.

Room Conversation With Scientists -- July 6, 1976, Washington, D.C.:

Prabhupāda: I, he was of my age, perhaps you know his name, Dr. Shah? So he was my friend in Allahabad. So he said, "No there is life." He said, Dr. Menga Shah(?). There is no question of disbelieving, he said, and he is also big scientists, Dr. Menga Shah (?), Dr. Megha-kunda(?), they were all my customers.

Svarūpa Dāmodara: That's in U.P.?

Prabhupāda: U.P., Allahabad. The Jawaharlal Nehru, he was very big, big customer.

Evening Darsana -- July 13, 1976, New York:

Mr. Kallman: Very small profit.

Prabhupāda: Yes. The Marwari business man, they want to sell, for suppose, one lakh of worth goods, if there is customer to pay him immediately one lakh ten rupees, he'll sell, immediately sell. He thinks "I've got that ten rupees," that's all. Again person. That is their way of doing it. They are not calculating that I have invested one lakh of rupees, I must get at least ten percent profit. No. Not at loss. A little profit. "Never mind, give me cash." That is Marwari business. And he, when he goes to purchase from his supplier, he sees that this man is purchasing at the time one lakh, two lakh. So he gives him all credit.

Interview with Trans-India Magazine -- July 17, 1976, New York:

Prabhupāda: I was born in 1896. But they have worked for, say, eighty-five years. What they have done? But I have worked here for seven or eight years. And it is now worldwide movement. Why? Because we presented the things as they are. Evaṁ paramparā-prāptam (BG 4.2). Therefore it is effective. So if the things are presented as they are, the customers will automatically come.

Room Conversation -- August 2, 1976, New Mayapur (French farm):

Prabhupāda: They asked, "What you want to eat?" "If you can, you make first-class kacuri." That is from my childhood. My friends also did it. They'd make the first-class kacuris in my youthhood. I am fond of kacuri. Kacuri is made first class in Mathurā. Agra and Mathurā. Very, very nice. The kacuri is being made, hundreds of customers waiting. At shops, there was many shops, waiting for purchasing. And as soon as it comes out of the pan, immediately sold. There is no question of waiting. They make spice nicest. That is India's craftsmanship. Nobody will starve. If you have no business, you prepare something palatable, and people will purchase, all over India.

Room Conversation -- August 10, 1976, Tehran:

Prabhupāda: Suppose there is little success, but in comparison to the money expended, that success is little. Just like I, in the beginning I advertised my books in the Times, New York Times. They charged me sixty-three dollars, a small space. So there was inquiry, not order, three inquiries. Not even order. I have got this experience. For me, at that time, sixty-three dollars were too much. So I did not get any response. That is my practical experience. I got three inquiries, not even order. But the Times, New York Times, they have got millions of customers and millions of readers, but I got three inquiries.

Morning Walk, House Visit, Evening Darsana -- August 12, 1976, Tehran:

Ātreya Ṛṣi: Brahmacārī will be upstairs. Householders live in the other place, and the Deity will be there.

Prabhupāda: Then it is all right. Very good explanation(?). But people in this land, they will come for a restaurant, customer?

Room Conversation About Mayapura Construction -- August 19, 1976, Hyderabad:

Jayapatākā: The difficulty is right now we have twenty thousand rupees worth of cloth in stock. That is all profit. We only are three thousand rupees in debt. But we have all the cloth. We have no customers.

Prabhupāda: Why?

Gargamuni: There's no customers. We have a huge stock...

Prabhupāda: You send immediately to America. They will pay.

Gargamuni: we sent a newsletter to get people to buy cloth the cloth because we have a huge stock of it.

Prabhupāda: Now, you ask Bhagavān. He is very clever. He's expert.

Room Conversation About Mayapura Construction -- August 19, 1976, Hyderabad:

Prabhupāda: How is that, twenty thousand stock is there? You can send it? In India there is no customer?

Gargamuni: No, because it's made according to European length. Big size.

Jayapatākā: Up to now we've been making according to the devotee's specification. To make for Indian to make a different type. We can also make Indian sari and other thing. They'll be cheaper one. but previously we were making because we thought that all the foreign branches...

Prabhupāda: So whatever... Now you can make Indian style. You keep great stock?

Room Conversation -- August 21, 1976, Hyderabad:

Jayapatākā: They do outside work as well?

Gargamuni: What for? We have unlimited...

Prabhupāda: Why? Botheration. You have to satisfy your customer, waste time. We keep our machine for our own work.

Room Conversation -- September 6, 1976, Vrndavana:

Prabhupāda: And he's trying to do something. The same "something." He was at home, the same woman and same man. And again also here the same woman and man, and trying to do something. But he has no customer. He has only customer how to cheat these Europeans and Americans. Surmā merchant. As if surmā is not available in the market. And he advertises "This is my special formula, and this is this, this is this. You take it and give me five hundred rupees and go away." He cannot sell outside. Otherwise, why he's sticking to Vṛndāvana? Thinking the fools and rascals the Americans are. I shall introduce. (Hindi) That this material world has become nothing.

Room Conversation with Dr. Theodore Kneupper -- November 6, 1976, Vrndavana:

Prabhupāda: Aborigines, they are fifth class. Kirāta-hūṇāndhra-pulinda-pulkaśā ābhīra-śumbhā yavanāḥ khasādayaḥ (SB 2.4.18). There are so many. In the human civilized... Civilization means there must be first-class men, second-class men, third-class men, fourth-class men. Then rest all fifth-class, up to tenth-class. But at the present moment there is some fourth-class men and all fifth-class, sixth-class, up to tenth-class. So how we can be happy? There is no first-class men, there is no second-class men, not even third-class men. Who is caring for agriculture? They are preparing Goodyear tire. Now eat tires. You rascal, eat tires. How long you'll eat tires? If there is no customer for tire, that means... So that is coming. And I went to Detroit about six months ago. There're factories. They have manufactured the wheels, huge stock. That means they are not selling. And the Goodyear Tire, they advertising, "So many millions tires we are manufacturing." You have been in Detroit? Yes.

Room Conversation -- December 27, 1976, Bombay:

Prabhupāda: But you don't get customer even lesser than that. First of all see your position. You may calculate in the mind that "This is cheap, this is not," but cheap or no cheap, you are not getting any customers.

Room Conversation -- December 27, 1976, Bombay:

Gopāla Kṛṣṇa: A gurukula room? They are not ready for use. The people who come...

Prabhupāda: Well, it will be finished by the time your customers...

Hari-śauri: Your tourist traffic is not going to come immediately.

Gopāla Kṛṣṇa: These are the months now, December, January, February...

Prabhupāda: All right, it has to be done like that, that all classes are going on every day. One who comes on Wednesday, it does not mean he has to wait. The class is there. It doesn't matter Wednesday or Friday. Next day he goes there, next class, next day he goes, next class. The difficulty may be that we have to set aside seven rooms. That we have got, room.

Room Conversation -- December 27, 1976, Bombay:

Prabhupāda: They want to be cheated but we cannot cheat. For getting some customer you have to flatter them—that is not possible. And while explaining the ślokas, you have to stress on this point, that this is bona fide; all others are cheating. That requires on your preaching power.

Room Conversation -- December 28, 1976, Bombay:

Prabhupāda: But you don't increase price.

Rādhā-vallabha: Oh, to the temples.

Prabhupāda: No, to the customer.

Rādhā-vallabha: Yes. That's no problem.

Prabhupāda: Prasāda ready?

1977 Conversations and Morning Walks

Room Conversation -- January 8, 1977, Bombay:

Hari-śauri: They won't publish his books.

Prabhupāda: Who will take it? A philosophical textbook. There's nobody interested. Actually there is no customer for philosophy nowadays.

Arrival of BBT Manager -- January 9, 1977, Bombay:

Gopāla Kṛṣṇa: Many people were seeing it.

Prabhupāda: Useless. I know these men. But you can get some customers. That's all right. Do they purchase or simply display?

Room Conversation -- January 10, 1977, Bombay:

Gopāla Kṛṣṇa: Okay. So Bali-mardana says... I just got his letter today.

Prabhupāda: I had one... When I was doing medical business I had one very nice customer. He was my patron also, one Muhammadan doctor, Sriraja Uttina.(?) He was very kind to me. He was just like a father to me. So his system was that in his pharmacy, patent medicine, drugs, medicine, surgical instruments, like that different headings. So suppose, at the sales time, sells some patent medicine. So he has got a box. So he puts the price in the patent medicine. And if he sells some surgical, he puts the price in the surgical pot. In this way, when they want to purchase again, so he would consult his pot, whether there is money. Then he'll allow to purchase.

Room Conversation -- January 10, 1977, Bombay:

Rāmeśvara: He is only offering 12% a year.

Gopāla Kṛṣṇa: No, he'll give us more than the bank rate. Whatever rate the bank lends at, we'll get more than that. That's understood.

Prabhupāda: He may mean... "More than bank rate" means bank allows to their customer not more than 10%. But if you take loan from bank...

Room Conversation -- January 21, 1977, Bhuvanesvara:

Prabhupāda: That's all right. The exchange... The more demand, more price. So suppose here is a spectacle. I am demanding ten rupees. So both of you are customer, and you are asking for this spectacle. Then I am increasing my price. So if you can pay me by printing paper, you'll accept any price. That means artificially price is increased. Is it not?

Room Conversation -- January 21, 1977, Bhuvanesvara:

Prabhupāda: That is wanted. And these rascals, they are artificially printing paper as money. And I am a rascal; I'm demanding more because I have got customer.

Morning Walk -- February 2, 1977, Bhuvanesvara:

Gargamuni: They are greater cheaters.

Prabhupāda: Yes. This is Kali-yuga.

dudha gali gali phire surā baitale vikāra
dhanya kali-yuga teri līlā duḥkha lāge haspar(?)

Tulasī dāsa has said, "In the Kali-yuga, dudha, milk—no customer. And surā, wine-baitale vikāra.(?) It is sitting down in one place, and customers are going there: "Give me. Give me one after another, one after..." Surā, wine, is so impure that it should not be touched. That is selling in one place very comfortably. Dudha? Gali gali phire: "Will you take milk? Will you take milk?" Dudha gali gali phire surā baitale vikāra, dhanya kali-yuga teri līlā. Kali-yuga dhanya tomāra.(?) "Your pastime..." Duḥkha lāge haspar, "I am very sorry, but at the same time, I am laughing." (laughs) "Although I am very sorry, but still, I am laughing." This is Kali-yuga.

Evening Darsana -- February 15, 1977, Mayapura:

Tamāla Kṛṣṇa: Some of them come for thirds and fourths, regular customers.

Brahmānanda: Then they have a cart that goes on the street and keeps it hot.

Prabhupāda: Distribution.

Brahmānanda: Yes. I went to see it. Regularly people are coming. Even the taxi drivers.

Prabhupāda: Here also they are selling. They are paying sufficiently, khicuṛi and other, and they prepare very nice. This should be continued, prasāda distribution.

Tamāla Kṛṣṇa: They say, "Prasādam is our secret weapon."

Prabhupāda: (laughs) Yes. Yes. They say?

Evening Darsana -- February 25, 1977, Mayapura:

Tamāla Kṛṣṇa: Yes. What would be... I don't see the advantage of this program, because life membership, you get more money.

Prabhupāda: Yes.

Lokanātha: But they don't get the books.

Prabhupāda: So either become a life member or customer.

Room Conversation with GBC members -- March 2-3, 1977, Mayapura:

Harikeśa: It's very difficult.

Prabhupāda: No. You don't take much risk. But there is customer.

Harikeśa: We have a... Actually we have a very secret preaching center there.

Prabhupāda: That's all right. Do cautiously so that everything may not be capsized. If you cannot do... Dhairyāt. Caught dhairyāt tat-tat-karma... Patient. Then?

Room Conversation -- March 22, 1977, Bombay:

Tamāla Kṛṣṇa: And sell something less.

Prabhupāda: Yes. Diamond is diamond. It must be purchased by the suitable customer. Because there is no customer I shall throw it away? So we have got diamond. It is not possible that everyone will purchase it, but there must be diamonds. People must know that "Here is diamond. If I want it, I must pay the proper price." That I want to establish.

Interview with Mr. Koshi (Asst. Editor of The Current Weekly) -- April 5, 1977, Bombay:

Mr. Koshi: But how many people have the capability. As you say, they are jumping up and down.

Prabhupāda: Yes. So it is not for... You see. When we talk of diamond, it does not mean that everyone will be able to purchase it. But there must be the diamond. Because there is no customer, very many customer, diamond should be abolished?

Evening Darsana -- May 12, 1977, Hrishikesh:

Prabhupāda: One who has knowledge but he does not want to distribute it, that is, they are termed as jñāna-khala. So we should not be jñāna-khala. In India there is storehouse of spiritual knowledge, and every one of us should make our life successful by assimilating this knowledge and distribute all over the world. There is customer; there is appreciation. This is Kṛṣṇa consciousness movement. (Hindi) Why you should be jñāna-khala? Na sādhu manye. Jñāna should be distributed. The modern scientists also, they have... If they have discovered something new, they go and distribute for the benefit of the whole human society. Unfortunately we are distorting the knowledge in Bhagavad-gītā, interpreting in a different way according to my whims, and spoiling my life and others'. This process should be stopped. Present Bhagavad-gītā as it is. You'll be benefited; others... Don't distort. That is our duty.

Conversation with Svarupa Damodara -- June 21, 1977, Vrndavana:

Tamāla Kṛṣṇa: Besides ours, there's only one other Indian pure vegetarian restaurant. And it's always packed. Indian people want vegetarian. But we... On the other hand, we only get... About one third of our customers are Indian. Mostly we get Americans. The businessmen come and the secretaries, theater people, families.

Prabhupāda: They like prasādam.

Letter from Yugoslavia--'Books!' -- June 30, 1977, Vrndavana:

Prabhupāda: How they'll do? They have no asset. Engrossed with bogus things, cheating. That was my ambition. You have seen that Delhi shop? He was preparing first-class ghee, and all, hundred... So we are giving the real spiritual life. Automatically there is response. Customers will come. And (indistinct). And you can cheat somebody.

Room Conversation with Mr. Myer -- July 2, 1977, Vrndavana:

Prabhupāda: There is a street, Loiya Bazaar. So there is a Punjabi's shop. He makes all preparation, first-class ghee. So whenever I used to pass that area, at least fifty customers are waiting. Somebody wanting something, somebody wanting something. That gave me the impression that if you have goods genuine, customer will come. If your dealing is straightforward and the goods are nice. So, so many religious institution and missionary and other, they are all over the world. Caitanya Mahāprabhu's mission, substantial, genuine, so why this will not be appreciated if we present properly? So I fought on that, and some way or other it is successful.

Room Conversations -- July 7, 1977, Vrndavana:

Prabhupāda: And his wife takes four bottles of Nax Pomica.(?) If we said that "Dr. Bannerji prescribes Nax Pomica(?) and different (indistinct) to every person," therefore we finished the Nax Pomica(?) bottle very quickly. He was the biggest customer for Nax Pomica, Tincture Nax Pomica.(?) So he... And he was very famous doctor. And Abhinas Chandra Bannerji, he went to Allahabad very poor condition. Then, by medical practice, he became very rich man. I think simply by the mercy of Nax Pomica.(?) So one must know the right way.

Room Conversation -- July 19, 1977, Vrndavana:

Tamāla Kṛṣṇa: I was on my way with Bhavānanda to go to Africa for Brahmānanda Mahārāja. So we stopped for half a day in London, so they showed us the property. At that time they had not yet bought it, so the karmīs owned it. So I had to go in as if I was a customer there at the pub. I didn't buy anything, but I looked around. So then on the next floor... Basically it's a building, say, three rooms like this and then up.

Prabhupāda: Oh.

Tamāla Kṛṣṇa: Yeah.

Prabhupāda: Quite big.

Room Conversation -- October 9, 1977, Vrndavana:

Girirāja: The local people? Well, they have not agreed. That's why we felt that we have to meet the chairman. Legally we have every right to transfer the fixed deposit wherever we like, and if the former chairman is with us, then they can't give any false excuses because he knows all the rules. Actually we're not asking for anything special. Otherwise we're... Probably the local people will try to avoid giving it up. But this is our right, and the chairman has to uphold our right as customers of the bank.

Prabhupāda: What is their plea here?

Girirāja: Local people? Well, they will say that there's no reason to transfer the fixed deposits.

Prabhupāda: We have reason.

Room Conversation -- October 9, 1977, Vrndavana:

Rāmeśvara: He just recently left his company, Arthur Young, and started his own business. And all the customers from Arthur Young switched over. So now he is making more money by this arrangement.

Prabhupāda: What Dayānanda is doing?

Rāmeśvara: During the day he has a job with computer work, and in the evening he manages the restaurant. He is the general manager of the restaurant.

Tamāla Kṛṣṇa: What does his wife do?

Rāmeśvara: His wife also helps in the kitchen. She spends the whole day working in the kitchen at the restaurant. And the two girls, they help as waitresses, serving the food and taking the plates.

Tamāla Kṛṣṇa: Muslims come to eat there?

Prabhupāda: They are all Muslim. That quarter is very busy where the house, restaurant.

Room Conversation -- October 15, 1977, Vrndavana:

Girirāja: No. These people are too fussy. Actually every bank always bends the rules to accommodate the customers. These people... This is one of the symptoms of nonsurrender, that they are too attached to following the rules and regulations without understanding the purpose.

Tamāla Kṛṣṇa: Niyamāgraha?

Prabhupāda: Niyamāgraha. (laughter) Do everything very carefully. You were present in the conference?

Page Title:Customer (Conversations)
Compiler:Visnu Murti, Gopinath
Created:09 of Jul, 2010
Totals by Section:BG=0, SB=0, CC=0, OB=0, Lec=0, Con=77, Let=0
No. of Quotes:77